The topic of finding the right support for a person with a disability is best considered at two levels: At a theoretical level we need to be clear on the role of support services for the person with a disability and what the aim of those services is Then having identified what we want in our support services we need to focus on turning that theory into a reality under NDIS.

I am a strong believer that successful and sustainable support services for a person with a disability can only be achieved if we are clear from the outset, at a theoretical level, what we ideally want from those personal support services.

Once we are clear on our personal requirements, activities and life goals that we want to achieve using our support services we need to then find the support services which will make that vision a reality.

The hardest journey of all is finding a good support agency and great support workers.

In this regard, you need to be clear with the agency as to what your vision is for your support and what you want to achieve with it. Their role is to then help you find the support workers to deliver on that vision. In achieving sustainable and effective support services for people with disabilities regard must be given to the two levels: the theoretical (your vision) and the reality (your plan for achieving great support and funding for that support). This paper will outline practical examples and strategies for achieving both.


Maree Ireland
Scope Australia

Biography: Maree Ireland completed a double degree in law / arts at the University of Melbourne in 1994, after which time she worked in disability advocacy. From 2009 to 2019 Maree worked at Field, a Registered Training Organisation as a Community Engagement Officer. In this role she contributed to training disability support workers, maintained Field’s learner guides and resources, and wrote Field’s student newsletter and blog around various disability issues.

More recently, Maree has commenced work with Scope Australia’s Communication Information and Resource Centre team as a Communication Assessor to assist Victorian businesses and services to understand how to use various communication methods to effectively communicate with people with disabilities.


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